Stack Partners · Metro Manila → United States

World-class teams. Irreplaceable people.

We build dedicated offshore teams for US mid-market companies — people who integrate with your values and purpose, not just your processes. Co-workers, not contractors.

Technology & transformation05
Sales development04
Customer service03
Executive assistance02
Bookkeeping & accounting01
Security · quality control · training — under every team
Why us

Offshore staffing has a reputation. We built the company that breaks it.

Most outsourcing gives you a rotating cast of strangers reading from a script. We deliver named people who learn your business, stay with it, and become the teammates you'd call irreplaceable.

Embedded, not outsourced

Your team is selected for your work, trained on your tools and standards during a structured four-week implementation, and dedicated to you — not shared across a floor of accounts.

A certified bench

Every person passes a 30-day certification before touching client work: security and privacy training passed at 100%, track-specific curriculum, and a scored graduation gate.

Managed like it matters

A dedicated account manager, written weekly reports, monthly SLA scorecards, and quarterly business reviews with our executives. You always know how your team is performing.

We're not the cheap option.

Commodity BPO bills $5–12/hour and staffs accordingly. We recruit at the top of the market, train relentlessly, and bill $18–30/hour per full-time specialist. The difference is a team you'd rehire tomorrow.

Services

Five tracks. One standard.

Each service line runs on documented procedures with measured service levels — the numbers on the right are the commitments we operate against.

Bookkeeping & accounting

Daily reconciliation against your chart of accounts, controlled accounts payable, and a monthly close delivered by the 10th business day.

99.9% variance-free ledgers
close by day 10

Executive assistance

Calendar management with protected focus time, hourly inbox triage, and travel booked well ahead against your preferences.

< 1 hr response
95% satisfaction

Customer service & call center

Trained agents on your scripts and systems, tiered escalation, and every interaction logged before the conversation closes.

< 30 s pickup · 4.5/5 CSAT
75% first-contact resolution

Sales development

Qualified pipeline built in your CRM — every prospect vetted for budget, authority, need, and timeline before it reaches your closers.

95% pipeline accuracy
CRM updated within 1 hr

Technology & digital transformation

Tech-stack audits that find the manual work worth automating, and integrations built and proven in a sandbox before they touch production.

zero-error sandbox gate
before go-live
How we work

Four weeks from handshake to steady state.

Implementation is a defined program with named owners at every step — not a hopeful handoff.

Week 1

Discovery & selection

We map your workflows and requirements, then hand-pick your team by capability — not by who's free.

Week 2

Access & training

Least-privilege system access with client-segmented credential vaults, and a training curriculum built for your work.

Week 3

Supervised production

Your team does the real work with 100% quality-control review on every output.

Week 4

Calibration & go-live

Metrics tuned, processes adjusted, executive sign-off — then steady-state delivery with your account manager.

Weekly reports→ Monthly SLA scorecards→ Quarterly business reviews
Security & compliance

Built for firms that get audited.

We serve financial and professional services companies, so security is infrastructure — not a slide in the sales deck.

Identity

Multi-factor authentication on every account, single sign-on, role-based access.

Credentials

Client-segmented 1Password vaults — your credentials never mix with anyone else's.

Endpoints

Enterprise endpoint detection and response on every company device, with managed threat hunting.

Network

Zero Trust access for remote work, segmented networks, annual penetration testing.

Offboarding

All access revoked within 24 hours of any departure, on a documented runbook.

Privacy

Philippine Data Privacy Act (RA 10173) compliance with a designated data protection officer.

Roadmap

SOC 2 program underway: controls implemented first, then independent examination.

Contracting

US entity, USD invoicing, Net 30 — contracts that read like the ones you already sign.

Leadership

Operators, on both sides of the Pacific.

Headquartered in Metro Manila with client-facing operations in the United States, led by a hands-on founding team.

FK

Filip Kuzmanovski

Chief Technology & Information Officer

MG

Marko Gortinski

Chief Revenue & Financial Officer

WO

William Ong How Jr.

Chief Operating Officer · People Lead

CU

Claire Ann Uozoia

Head of Operations & HR

Start a conversation

Tell us what your team is drowning in.

We'll come back within two business days with a plan, a timeline, and the people to run it.

Email hello@stackpartners.xyz